Welcome to EYEVIBE LLC! To ensure a smooth and enjoyable shopping experience on our website, we have established the following FAQs. Please read these terms carefully before making a transaction to understand frequently asked questions related to our products and services and how to resolve them.
How to Place an Order?
You can browse our website, select your favorite sunglasses, add them to your cart, and follow the prompts to complete the checkout process.
What Payment Methods Are Accepted?
We accept various payment methods, including major credit cards (such as Visa, MasterCard, and American Express) and some electronic payment platforms (such as PayPal).
When Will I Receive My Order?
Once your order is confirmed and payment is successful, we typically process and ship it within 1-3 business days. The specific delivery time depends on the delivery method in your area.
How to Request a Return?
You can request a return within 30 days of purchase. Please ensure the product is in its original condition and contact customer service for return authorization.
How Long Does a Refund Take to Process?
Refunds will be processed within 10 business days after we receive and review the returned goods. The original payment method will be used for the refund.
What are the materials and functions of the sunglasses?
Detailed information about all our products, including materials and UV protection, is listed on the product page. If you have any questions, please contact our customer service team at any time.
Is the product under warranty?
The product comes with a 30-day quality guarantee from the date of purchase. If you discover any quality issues during this period, please contact us immediately.
Terms Updated
EYEVIBE LLC reserves the right to update these terms at any time. All changes will be posted on our website and will take effect immediately. We recommend that you check back regularly for the latest information.
Thank you for choosing EYEVIBE LLC. We look forward to providing you with a superior shopping experience!